1.
RULES OF CONTAINER RELEASE TO THE CONSIGNEE
To receive a container the client should present the following documents:
- Passport, if the consignee is a physical body.
If the client appoints a subagent (another physical body) to receive the container, the subagent should present the passport and a power of attorney certified by a notary;
- If the consignee is a legal entity, the person who will receive the container should present the passport and a power of attorney for container receipt at the ‘GRUZOVOZOFF’ Company, given by the Consignee Company.
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2.
FOR SHIPMENT OF A LOADED CONTAINER THE FOLLOWING DOCUMENTS SHOULD BE PROVIDED
1. Copies of certificates, if the cargo is subject to obligatory certification.
2. Copies of veterinary certificates, if the cargo is subject to veterinary control.
3. Copies of phyto-certificates for phytogenic goods.
4. Loading list for containers with various cargoes or with cargo subject to the payment of declared value fee.
5. The consignor should present a copy of consignment note for cargo forwarding from the warehouse of departure to the railway station.
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3.
RULES OF PLACING AN ORDER FOR HIGH-CAPACITY MOTOR TRANSPORT WITH ONE-WAY FEE
To make an order for high-capacity motor transport you will need:
1. To sign Carrier Dispatching Agreement (please see our Rules of conclusion of agreements);
2. To place an Order for dispatch services (forms, example).
- If you are a physical body please affix your signature on the Order;
- If you are a legal entity, the order should be signed and stamped by the Client- Ordering party. A representative should present a signature power authorizing this person to sign official documents.
The Order for dispatch services can be accepted 24 hours before a truck is needed.
Please be aware that the ‘GRUZOVOZOFF’ Company does not provide motor transport for dangerous goods.
The Moscow clients should be informed that they can sign an agreement and place an order for dispatch services at the head office only (2 Admirala Makarova Str., Moscow).
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4.
RULES OF PLACING AN ORDER FOR CONTAINER TRANSPORT
To make an order for high-capacity motor transport you will need:
1. To sign a Railway Container Forwarding Agreement (please see our Rules of conclusion of agreements);
2. To place an Order (forms, example);
- If you are a physical body please affix your signature on the Order;
- If you are a legal entity, the order should be signed and stamped by the Client-Ordering party. A representative should present a signature power authorizing this person to sign official documents;
- If you have already signed a Railway Container Forwarding Agreement, you can send us your Orders by fax;
- If the Ordering party is the consignee, a power of attorney authorizing the ‘GRUZOVOZOFF’ Company to receive the cargo from the consignor should be presented.
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5.
RULES OF CARGO RECEPTION AT WAREHOUSES OF THE ‘GRUZOVOZOFF’ COMPANY
To receive your cargo we carry out the following obligatory procedures:
1. We count the quantity of packages.
2. We weight the cargo.
3. We measure the cargo volume.
4. We determine the cargo package.
5. We make a soft or special package, appropriate for this type of goods.
6. We make cargo marking.
7. We issue a consignment note.
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6.
TO PASS US THE CARGO FOR FORWARDING THE CLIENT SHOULD HAVE THE FOLLOWING ACCOMPANYING DOCUMENTS FOR THE CARGO
1. If the shipper or the consignee are physical bodies:
- sales check;
- consignment note;
- copies of certificates (if the cargo is subject to obligatory certification) or a letter from ‘Rostest’ verifying that goods of this type do not need certification.
2. If the shipper or the consignee are legal entities:
- consignment notes signed and stamped;
- invoice indicating the country of origin and (for goods of foreign origin only) the reference number of Cargo Customs Declaration;
- copies of certificates (if the cargo is subject to obligatory certification) or a letter from ‘Rostest’ verifying that goods of this type do not need certification.
Dear clients! We shall ask you to fulfil these requirements because cargo documentation may be checked by officers of Ministry of Internal Affairs and Road Patrol Service during the transportation.
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7.
IF YOU AUTHORIZE YOUR DRIVER TO SHIP THE CARGO, PLEASE BE SURE THAT THIS PERSON KNOWS
1. the city of cargo delivery;
2. the exact name both of the consignor and the consignee;
3. the telephone numbers of the consignor and the consignee.
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8.
RULES OF PLACING AN ORDER FOR “CARGO ACCEPTANCE AND SHIPMENT WITHOUT CLIENT’S PARTICIPATION”
To make an order for this service you will need:
1. To sign a Freight Forwarding Agreement (please see our Rules of conclusion of agreements);
2. If you are the consignor of the cargo, you should present the following documents:
- Request for cargo delivery within the city, filled in by the Client (form, example);
- Enclosure to the Request for cargo delivery within the city, filled in by the Client; if you have several cargoes for different consignees please list all of them in the enclosure, indicating their respective cities (form, example);
3. If you are the consignee of the cargo, you should present the following documents:
- Request for cargo delivery within the city, filled in by the Client (form, example);
- Two forms of power of attorneys that we will use to receive the cargoes from your consignors. Please fill in the account details and sign both documents, indicating the name and the position of the signer. The field “issued to” shall remain blank;
- or a general power of attorney authorizing the ‘GRUZOVOZOFF’ Company to receive your cargoes.
Kindly notice that:
- If you are a physical body, your signature on the Request and on the Enclosure is a must;
- If you are a legal entity, the Request and on the Enclosure should be signed and stamped by the Client-Ordering party. A representative should present a signature power authorizing this person to sign official documents.
The Moscow clients should be informed that they can place a request for this service at the head office only (2 Admirala Makarova Str., Moscow).
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9.
RULES OF CARGO INSURANCE
- Having chosen any of our services you may insure your cargo.
- The ‘GRUZOVOZOFF’ Company is an insurance agent of ‘GUTA-Strakhovaniye’ Company and is authorized to insure cargoes under agency agreement;
- You can obtain cargo insurance and make a payment by cash or payment on account at any of the Moscow offices or regional branches.
- The rate of insurance coverage depends on the stated value of the cargo and constitutes 0,3% - 0,6%. The insurance should be paid before cargo shipment or leasing of a truck or a container.
- To sign an insurance agreement you should present:
passport, if you are a physical body;
a power of attorney for signing an insurance agreement if you represent a legal entity.
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10.
RULES OF CARGO RECEIPT AT WAREHOUSES OF THE ‘GRUZOVOZOFF’ COMPANY
To receive the cargo you should present the following documents:
- Passport, if the consignee is a physical body.
If the client appoints a subagent (another physical body) to receive the cargo, the subagent should present the passport and a power of attorney certified by a notary;
- If the consignee is a legal entity, the person who will receive the cargo should present the passport and a power of attorney for cargo receipt at the ‘GRUZOVOZOFF’ Company, given by the Consignee Company (example);
Kindly notice that if the passport is not presented, we will not be able to release the cargo.
The Moscow clients should be informed that they can receive the cargo at the head office only (2 Admirala Makarova Str., Moscow).
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11.
RULES OF CONCLUSION OF AGREEMENTS BETWEEN THE CLIENTS AND THE ‘GRUZOVOZOFF’ COMPANY
1. To conclude any type of agreement you may:
- fill in the blank of the agreement at our office;
- print the blank of the agreement and pass a filled in and signed agreement to our head office;
2. If you wish to conclude an agreement at one of our branch offices, the agreement will be signed by the Director of the branch and will contain the account details of the respective ‘GRUZOVOZOFF’s branch.
3. Agreement duration:
All agreements between the clients and the ‘GRUZOVOZOFF’ Company (Freight Forwarding Agreement, Carrier Dispatching Agreement, Railway Container Forwarding Agreement) are valid till the end of the current year.
4. You can conclude a Freight Forwarding Agreement or Railway Container Forwarding Agreement at any Moscow office or any branch of our Company.
5. To conclude a Agreement you should present:
- passport, if you are a physical body;
- a power of attorney authorizing the representative of a legal entity to sign the agreement;
- individual entrepreneurs should have the stamp and registration certificate.
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